Automate your Appointments
Right on WhatsApp
Your customers book appointments themselves, right in the WhatsApp chat. No extra apps or complicated sign-ups, and more time for you.
Reduce no-shows with automatic reminders and confirmations
Respond around the clock with a virtual assistant or AI
Get started in minutes, with no technical skills
7 days free • No credit card • Cancel anytime
AI assistant
Online now
Hi, could I book a haircut for tomorrow afternoon?
21:03
Hi, Pedro! 😊 I have 13:30, 14:00 and 15:45 available tomorrow. Which suits you?
AI
21:03
14:00 works for me
21:04
Booked for 14:00! ✅ We’ll send you a reminder beforehand. See you tomorrow!
AI
21:04
Why WhatsApp
Your customer is already on WhatsApp. Why ask them to download another app?
Requiring an app makes traditional booking systems harder to use. With RobotiZap, customers book right in their WhatsApp conversation.
Other systems
With a separate app
Customers need to install an app just to book with you
Another login and password for customers to forget
New customers give up before booking — downloading an app and creating an account adds too many steps
Customers skip the app and message you on WhatsApp anyway
An app that advertises your competitors to your own customers
Customers uninstall the app when their phone runs out of space
With RobotiZap
Right on WhatsApp
Customers chat on the WhatsApp they already use every day
No registration, login or password
New customers book in seconds — just send a message
WhatsApp is already part of your customer’s daily routine
The conversation is entirely with your business, with no one else’s advertising
WhatsApp is already on your customer’s phone
Testimonials
Success stories
See what our customers say about their results
Customers approve
The system is practical and my customers really like it. All they need is a phone number and a name. It is straightforward, and people of all ages can use it. It keeps getting better, stays easy to use and always meets our needs.
Not having a complicated registration process makes things much easier.
Daniel Krämer
Barbeiro Daniel
Lajeado - RS, Brazil
The experience has been excellent!
The experience has been excellent! The support team is highly skilled and always ready to help. The tool is well designed, allowing us to respond quickly with both AI and our human team. It is very easy to use and set up. RobotiZap really helps us understand our finances and our WhatsApp customers better, saving time and avoiding repeated work. Since we started using it, no-shows and cancellations have fallen considerably thanks to the automatic reminders the bot sends.
As a result, our revenue has increased significantly. I highly recommend it!
Jackson
Salão Adriele Estrela
Ecoporanga - ES, Brazil
Gets my approval
A great system to work with: simple, practical and very efficient… I really like it. It has made a huge difference to customer service at the barbershop.
All our customers approve because it is so easy and convenient to use.
Leandro Fell
Barbus Barbearia
Lajeado - RS, Brazil
The best system on the market
My experience with RobotiZap has far exceeded my expectations. Before, I had a very cumbersome system that few customers actually used. When I switched to bookings through WhatsApp, all my customers praised how convenient, quick and simple it was, making it very easy to use.
After 11 years running a barbershop, I can say it is the best system I have ever tried.
Djeison Stürmer
Barbearia Delta
Lajeado - RS, Brazil
Customers approve
The system is practical and my customers really like it. All they need is a phone number and a name. It is straightforward, and people of all ages can use it. It keeps getting better, stays easy to use and always meets our needs.
Not having a complicated registration process makes things much easier.
Daniel Krämer
Barbeiro Daniel
Lajeado - RS, Brazil
The experience has been excellent!
The experience has been excellent! The support team is highly skilled and always ready to help. The tool is well designed, allowing us to respond quickly with both AI and our human team. It is very easy to use and set up. RobotiZap really helps us understand our finances and our WhatsApp customers better, saving time and avoiding repeated work. Since we started using it, no-shows and cancellations have fallen considerably thanks to the automatic reminders the bot sends.
As a result, our revenue has increased significantly. I highly recommend it!
Jackson
Salão Adriele Estrela
Ecoporanga - ES, Brazil
Features
Everything you need in one place
A complete automated booking system with professional tools to improve your customer service.
A complete, smart calendar
Take control of your calendar with a simple, intuitive interface. The virtual assistant updates bookings automatically, and you can also create, reschedule, cancel or check appointments manually whenever you need. Everything stays in sync in real time.
09:30 - 10:30 (60min)
Recurring
Pedro Silva ($45)
Full beard trim
13:00 - 13:30 (30min)
Blocked time
13:47
13:30 - 14:30 (60min)
João Santos ($35)
Men’s haircut
Virtual assistant or AI, 24/7
An assistant that never takes a break. Choose step-by-step menus and buttons for a guided flow, or conversational AI for natural conversations. Help your customers at any time, any day, with a booking process anyone can use.
Beto’s Barbershop
Online now — RobotiZap
Hi João! Welcome back to Beto’s Barbershop. How can I help you today?
AI
20:14
I’d like to book an appointment
20:15
Of course! I can help with that. Which service do you need?
AI
20:15
Beto’s Barbershop
Online now — RobotiZap
Hi João!
💈 Welcome back to Beto’s Barbershop
20:14
What would you like to do?
20:14
New booking
My bookings
More options
Simple team management
Have more than one professional? The system manages each person’s calendar separately, and customers choose who they want to book with. Available with both step-by-step menus and conversational AI.
Beto’s Barbershop
Online now — RobotiZap
Which service would you like to book?
AI
20:16
I’d like a haircut
20:17
Perfect! A haircut is $25 and takes 30 minutes. Would you prefer Roberto or João?
AI
20:17
Roberto is fine
20:18
Beto’s Barbershop
Online now — RobotiZap
Great, João! Which service would you like to book?
20:16
Tap to choose
Haircut
20:16
Perfect! Who would you like your appointment with?
20:17
Tap to choose
The full booking journey
A complete booking experience from start to finish. Step-by-step mode guides customers with intuitive menus. AI mode makes it easy through natural conversations. Both offer a quick, straightforward process.
Beto’s Barbershop
Online now — RobotiZap
Hi! How can I help?
AI
20:20
I’d like to book a haircut
20:21
Of course! I see you prefer Roberto. Does tomorrow at 15:00 work for you?
AI
20:21
Perfect!
20:22
Done! Your appointment is confirmed for tomorrow at 15:00 with Roberto. I’ll send you a reminder beforehand!
AI
20:22
Beto’s Barbershop
Online now — RobotiZap
Hi João!
💈 Welcome back to Beto’s Barbershop
What would you like to do?
20:20
New booking
My bookings
Book
20:21
Which service?
20:21
View services
Haircut
20:22
Automatic reminders
Reduce missed appointments with multiple personalised reminders. Write your own message and choose when to send it, such as one day and one hour before the appointment. Fewer no-shows mean more productive time and revenue.
RobotiZap
Online now
🔔 Reminder
You have a Haircut booked for today at 15:00 with Roberto.
This is an automated message.
I’d almost forgotten, thanks for the reminder!
Attendance confirmation
Before the appointment, the assistant asks the customer to confirm or cancel. If they cancel, the slot is freed straight away for another customer or your waiting list.
RobotiZap
Online now
📍 Confirmation
You have a Haircut booked for today at 15:00 with Roberto.
Can you confirm your appointment?
This is an automated message.
Yes, confirm
Cancel
Yes, confirm
Waiting list
A full calendar doesn’t have to mean losing a customer. Customers join the waiting list for their preferred time. When a slot opens, the system automatically offers it to the next person through WhatsApp. They confirm with one tap and the slot gets filled.
Beto’s Barbershop
Online now — RobotiZap
Sorry, 15/03 is fully booked 😕
I can let you know if a slot opens up. Would you like to join the waiting list?
20:31
Join the waiting list
Join the waiting list
20:31
⏳ Good news! A slot has opened for a Haircut on 15/03 at 14:00 with Roberto.
You have 15 minutes to claim it.
21:47
I’d like this slot
No, thanks
I’d like this slot
21:47
🎉 Slot confirmed! Your appointment is booked. I’ll send you a reminder beforehand.
21:48
Customer reviews
Collect feedback automatically after each visit. Customise the message asking customers to rate their experience from 1 to 5 stars. Learn what they think and keep improving your service.
RobotiZap
Online now
⭐ Rate your visit
How would you rate your Haircut with Roberto today at 15:00?
This is an automated message.
⭐
⭐⭐
⭐⭐⭐
⭐⭐⭐⭐
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Complete financial management
Go beyond the calendar: manage payables and receivables, categorise transactions, close the day’s cash register and track monthly cash flow. Revenue from services, products and packages is recorded automatically, so you can see how the business is doing without a separate spreadsheet.
Cash flow
August
Receivables
$4,820
Payables
$1,390
Income this month
Services, products and packages
$12,480
Expenses this month
Bills, commissions and supplies
$3,910
Balance for the period
$8,570
Recurring packages and subscriptions
Offer packages that renew periodically. Customers subscribe, track their remaining sessions and book services through WhatsApp or the web calendar.
Monthly membership
Active
Monthly care plan
$119
/month
Next renewal
30 September
Available services
3 / 4
Men’s haircut
2 available
Full beard trim
1 available
Sales and revenue
Product sales
Offer products during booking or at the counter alongside your services. A simple way to increase the value of each sale.
Service add-ons
Offer optional extras for each service, with their own price and duration. Customers choose them when booking, and the total price and time update automatically.
“From” pricing
Does the final price depend on the service provided? Set a starting price and customers see “From”. Confirm the exact total afterwards without promising the wrong amount.
Prepaid packages
Sell service packages with a configurable expiry date and, if you wish, restrict them to certain weekdays. Customers pay once and you receive the revenue upfront.
Booking deposits
Reduce no-shows by taking a deposit to confirm the booking — a percentage or the full amount, set per service. Customers pay online; unpaid slots are released after the deadline. Cancellations follow the rules you configure.
Integrated payments
Accept online payments during booking, using the payment methods available for your country.
Custom pricing
Set prices by professional, day of the week or date range. Bookings apply the corresponding price automatically.
Promotions and coupons
Create timed promotions and discount coupons with usage rules and expiry dates. The discount appears during booking.
Artificial intelligence
Voice messages with AI
Prefer voice messages? The AI understands them and replies as usual.
AI knowledge base
Add your business’s frequently asked questions so the AI can answer about prices, your address, payment methods and anything else you teach it.
Handoff to a person
When a customer asks for a person, the AI hands the conversation over and alerts your team with their name, phone number and reason. When someone replies on WhatsApp, the AI pauses for that customer.
Calendar and customer service
Flexible working hours
Set business opening hours and each professional’s schedule. Manage days off, holidays and exceptions in one place.
Recurring bookings
Weekly classes, fortnightly sessions or follow-ups every 4 or 6 weeks that repeat automatically.
Combined service bookings
Customers book several services together in one slot. The system calculates the combined duration and availability automatically.
Public web calendar
Customers who prefer their browser can book through a public link with your branding.
Customers reschedule and cancel themselves
No phone calls needed: customers check, reschedule or cancel their bookings through WhatsApp, and your calendar updates straight away.
Customer relationships
Custom messages
Make the assistant sound like your business. Customise messages such as reminders, confirmations, review requests and more.
Customer reactivation
The system identifies inactive customers and automatically sends messages encouraging them to return.
Loyalty programme
Award points automatically for services or products, redeemable for rewards through WhatsApp. Configure no-show penalties and which professionals take part.
Birthday messages
Surprise customers with an automatic birthday message. A personal touch that helps keep them coming back.
Temporary notices
Need to announce a holiday, a new address or an offer? Schedule a notice with start and end dates. Every customer who contacts you during that time receives it with the greeting.
Complete customer history
Open a customer’s record to see bookings, average spend, attendance, no-shows, total spend and favourite service, plus your own internal notes.
Your team
Commission management
Calculate team commissions automatically. Set a general percentage or specific rates per service and product for each professional.
Professional access
Each professional has their own access to appointments, sales and commissions, with the permissions you choose.
Team permissions
Invite managers, receptionists and partners. Detailed permissions control what each person can see and do.
And many more features for the day-to-day running of your business…
Who it’s for
Made for your kind of business
Barbershops, salons, clinics, practices and studios across Brazil use RobotiZap. Set it up once and customers book themselves through WhatsApp.
For barbershops
Barbershops across Brazil choose RobotiZap. Customers book haircuts and beard trims through WhatsApp, without installing an app, and each barber has an independently managed calendar.
- Individual calendars with automatic reminders
- Configurable commissions, overall or per service or product
- Each barber has their own access
- Automatically reconnect with inactive customers
- Optional loyalty programme with automatic points
Learn more
For beauty salons
Salons use RobotiZap to automate bookings for haircuts, colouring, blow-dries, manicures, pedicures and more. Support multiple professionals, different service durations and product sales during booking.
- Different durations for each service, such as colouring or blow-dries
- Multiple professionals with independent calendars
- Product sales within the booking flow
- Optional loyalty programme and customer reactivation
- Custom messages that reflect the salon’s identity
Learn more
For clinics
Physiotherapy, aesthetics, psychology, nutrition and other clinics use RobotiZap for bookings, pre-appointment reminders and attendance confirmations to help reduce no-shows.
- Configurable reminders before appointments
- Optional attendance confirmation to reduce no-shows
- Multiple professionals with their own calendars
- Online payments within the booking flow
- Appointment history for each patient
Learn more
For medical and dental practices
Dental, medical and other practices automate bookings, follow-up visits and reminders through WhatsApp. Patients can book around the clock without having to call.
- 24/7 booking without a receptionist having to reply
- Automatically reconnect with inactive patients
- Simple registration with just a name and phone number
- Post-appointment reviews
- Optional deposits to reduce no-shows
Learn more
For studios and treatment spaces
Tattoo, photography, Pilates, yoga, eyebrow and beauty studios use RobotiZap to manage long, recurring and customised sessions with a complete confirmation flow.
- Long services reserve the entire time required
- Recurring sessions: weekly, fortnightly or every 3, 4 or 6 weeks
- 1–5 star reviews after each session
- Conversational AI answers questions before booking
Learn more
Detailed reports
Make decisions based on data
Track business performance with detailed, real-time reports. Understand your figures and identify opportunities to grow.
Daily overview
Start the day knowing who’s coming, expected income and what needs attention
General report
A complete view of your business in one place
Revenue
Track daily, weekly and monthly revenue and cumulative totals
Services provided
Breakdown of services, revenue and quantities
Return rate
See how many customers return and how many are new
Trends
Compare periods to see whether your business is growing
Outstanding payments
Track amounts owed by customers with unpaid balances
Calendar occupancy
See how full your calendar is across different periods
Top customers
Identify your most frequent and valuable customers
No-shows
Track missed appointments and their cost over each period
Reviews
See customer ratings by professional and service
Products
Track your best-selling products at the counter and during visits
And more reports to follow your business in detail…
Connected to the Official API of WhatsApp
Connect your number to the official WhatsApp Business API. RobotiZap is a Meta Tech Provider.
Official connection
A direct integration with the official WhatsApp Business API, subject to Meta’s rules and approvals.
Keep using WhatsApp as usual
Coexistence lets you keep using the mobile app while the virtual assistant works alongside it.
Advanced features
Interactive buttons, option lists and professional tools for a better customer experience.
Prefer a QR code? We also offer a traditional connection by code or QR code.
WhatsApp Business API
Meta Tech Provider
Connection through the official API
Interactive buttons and lists
Templates approved by Meta
Works alongside the mobile app
Pricing
A simple, transparent plan
7 days free • No card • No surprises • Cancel anytime
One plan
Monthly subscription
Loading price…
Visa and Mastercard cards
Extra AI credits are optional. Payment processing and Meta charges may apply.
Virtual assistant and conversational AI on WhatsApp
Official WhatsApp Business API (Meta Tech Provider)
Unlimited bookings and professionals
Automatic reminders and confirmations
Booking deposits to reduce no-shows
Automatic waiting list for fully booked days
Automatic reactivation of inactive customers
Prepaid packages, subscriptions and loyalty programme
Product sales during booking or at the counter
Commissions by professional, service and product
Financial management with payables, receivables and cash flow
Complete reports and dashboards
300 AI credits per billing cycle
Promotions, coupons and custom pricing
Set up in minutes • Full support included
FAQ
Frequently asked questions
A few things to know before you start.
About us
Automation within everyone’s reach
RobotiZap helps small and medium-sized businesses modernise and automate their processes at a fair price, giving owners more time to focus on growing their business.
Ready to automate your bookings?
Try every feature free for 7 days. No credit card or long-term commitment. Cancel whenever you like.
• 7 days free
• No credit card
• No long-term commitment